Terms

forabit introduces people who own things to people who want to hire them, and handles the payment between them.

forabit is not part of the hire agreement. We don't own, inspect, store or transport anything listed here, and we never take possession of any item. The hire is between the owner and the renter.

You need an account to hire or to list. Give us accurate details, keep your password to yourself, and be at least 18. One person, one account.

You can close your account whenever you like, from settings. What happens to your information when you do is set out in the privacy page.

Only list what you own, or are entitled to hire out. You're responsible for describing it accurately and for it being safe and legal to hire — which matters most for trailers, ladders, electrical equipment and anything towed.

You set the price, the deposit, and how long it can go out for. You choose who to accept, and you can decline anyone without giving a reason.

Renters pay a service fee on top of the hire price: $3.50 plus 15% of the first $40 of the hire and 11% of the rest. It's shown before you request and again before you pay.

Owners pay no commission. Listing is free, and the price you set is the amount that reaches you when a hire finishes.

The only thing that comes out of a payout is something you switch on yourself. If you ask for renters to be ID checked on a listing that wouldn't otherwise need it, $2.50 a hire pays for the check. The renter's price is the same either way. Leave it off and nothing is deducted.

The renter pays once the owner accepts. We hold the money and release it to the owner after the item comes back.

A deposit may be required. It is held, not taken — reserved on the renter's card for the length of the hire and released when the owner confirms the item came back. If a card can't hold it, the hire doesn't go ahead and the payment is reversed.

Hires run for at most 7 days, because a card only holds a deposit for about that long.

There is no insurance and no guarantee. The deposit is the only protection on a hire, and it's capped at whatever the owner set. If something is damaged beyond that, or not returned at all, forabit does not cover the difference.

An owner can ask to keep part of the deposit, with a written reason. Nothing is taken for 3 days — the renter can agree, or disagree and have us look at it. If neither happens, it goes through.

Either of you can cancel before collection. Cancel more than a day before the hire starts and a paid booking is refunded in full, fee included.

Cancel within a day of the start and it depends who pulled out. If the renter does, one day's hire stays with the owner for holding the dates; everything else, the forabit fee included, goes back. If the owner does, the renter is refunded in full and the cancellation is recorded on the owner's profile.

The deposit hold is always released in full, whoever cancelled and however late. Once an item is out on hire it can't be cancelled — it gets marked returned instead.

Take payment outside forabit, list something you don't own or that isn't legal to hire, misrepresent an item, or use forabit to break the law. We can suspend or remove an account for any of it. Money you're already owed is still owed.

There is no tolerance for objectionable content or abusive behaviour. That means anything obscene, hateful, harassing, threatening, discriminatory, violent or sexual, and it applies to listings, photographs, messages and reviews alike. Report it with the flag on any listing or profile, and block anyone you don't want to hear from again. We act on reports within 24 hours — objectionable content is removed and the account that posted it is ejected.

New South Wales, Australia.